Frequently Asked Questions
What industries do Crossroad Global Logistics services cater to?
Crossroad Global Logistics serves industries like automotive, healthcare, retail, consumer electronics, and more.
Can I use multiple services for
a single shipment?Yes, our multimodal solutions, including sea-air freight, enable you to combine services for optimal efficiency.
How do you ensure the safety of goods during transit?
We employ advanced technology, robust packaging, and real-time tracking to ensure goods remain secure.
What types of cargo are supported in air freight services?
We handle general cargo, perishables, hazardous materials, and more.
How do you handle urgent shipments via air freight?
Our express and time-critical air freight services ensure rapid delivery.
Can sea-air freight handle time-sensitive
cargo?Yes, it is designed for cost-effective and fast delivery of time-sensitive goods.
What value-added services are available under contract logistics?
We offer kitting, labeling, reverse logistics, export packaging, and more.
How do vendor-managed inventory (VMI) services work?
VMI enables us to monitor and manage inventory levels in real time, ensuring replenishment as needed.
What type of technology supports your contract logistics services?
We use Warehouse Management Systems (WMS) and EDI solutions for efficient operations.
What other services does Crossroad Global Logistics provide?
In addition to core freight and logistics services, we provide specialized solutions like multimodal transport and project logistics.
What is the purpose of RailDirect?
RailDirect provides a reliable, cost-effective solution for transporting goods across the UAE, KSA, and GCC. By integrating rail and road transport, it ensures seamless door-to-door delivery, helping businesses optimize supply chains and reduce logistics costs.
How can RailDirect benefit my business?
RailDirect offers predictable freight schedules, reduced CO2 emissions, and GPS-tracked cargo, ensuring timely, eco-friendly, and efficient delivery of your goods. It supports diverse cargo types, catering to your specific shipping needs.
What’s the difference between FCL and LCL services?
FCL (Full Container Load) provides exclusive use of a container, while LCL (Less-than-Container Load) consolidates shipments from multiple clients.
How do you ensure competitive pricing for sea freight?
We leverage our global partnerships and volume-based contracts with carriers to offer cost-effective solutions.
Can you handle bulk or oversized cargo in sea freight?
Yes, we have the expertise to manage bulk, oversized, and specialized cargo.
What regions do your road freight services cover?
We operate across GCC countries and offer pan-Arabian road freight services.
Do you offer GPS tracking for road freight shipments?
Yes, we provide real-time GPS tracking for all road freight deliveries.
What is the estimated transit time for road freight shipments?
Transit times depend on the destination but are designed to meet tight schedules with daily trucking services.
How does the sea-air freight network reduce costs?
By combining the affordability of sea freight with the speed of air freight, we optimize transit times and expenses.
Which routes are supported by the sea-air freight network?
We cover major trade routes globally, ensuring seamless connectivity.
Do you offer sustainability-focused logistics solutions?
Yes, we focus on reducing carbon footprints through optimized routing, eco-friendly practices, and energy-efficient operations.
Do you provide customs clearance for air freight shipments?
Yes, we offer complete customs brokerage services to ensure smooth processing.
Can RailDirect handle sensitive or hazardous cargo?
Yes, RailDirect is equipped to handle sensitive and hazardous materials safely, with services currently available for 40’HC dry boxes, chemicals, and hazardous cargo, with future plans for reefers and specialized containers.
How does RailDirect ensure seamless cross-border logistics?
With a dedicated team and a robust rail network, RailDirect provides end-to-end logistics solutions, including customs clearance, multi-modal support, and connections to key terminals, ensuring smooth and predictable cross-border trade.